Refund Policy

Effective date: November 15, 2026

This Refund Policy applies to QuoteFlow Pro subscriptions sold through Paddle. Paddle handles checkout and payment processing for these transactions. The applicable Paddle buyer terms and mandatory consumer-protection laws may also apply.

1. Requesting a refund

If you believe you were charged in error, purchased the wrong plan, experienced a duplicate charge, or could not access a paid feature because of a technical issue, contact us as soon as possible and preferably within 14 days of the transaction.

Email developindigital@gmail.com from your QuoteFlow account email. Include the transaction date, plan name and the email address used at checkout. Do not email full card numbers, passwords or security codes.

2. How requests are reviewed

We review refund requests individually and may ask for information needed to locate the transaction. Approved refunds are handled through Paddle and returned using the original payment method where possible. Processing times may depend on Paddle, your bank and payment method.

Refund eligibility is subject to Paddle's applicable buyer terms and any mandatory rights under the laws that apply to you. Nothing in this Policy limits a refund or cancellation right that cannot legally be limited.

3. Subscription cancellation

You may request cancellation of a recurring subscription to prevent future renewals. Use the Paddle customer portal if a cancellation link is available in your transaction emails, or contact us at developindigital@gmail.com for assistance. Cancellation normally stops the next renewal and does not automatically refund a payment already made. Pro access generally continues until the end of the paid billing period unless applicable law or Paddle's terms require otherwise.

4. When a refund may not be available

Except where required by applicable law or Paddle's buyer terms, we may decline requests for partial or unused subscription periods, requests made after a renewal where the service remained available, or issues caused by incorrect information entered by the user. This does not affect your statutory rights.

5. Contact

For billing and refund assistance, contact developindigital@gmail.com. You may also use the support route shown on your Paddle receipt or checkout confirmation.